Date of Last update: [14th April 2020]
Version: [Version 1.0/14/04/2020]
Policy Statement and Purpose
The terms “We”, “Our” and “Us” refer to Company, and the terms “You”, “Your” and “Data Subject” refer to the user of the Website, our Subscribers or clients or customers.
You may give us personal information about yourself by filling in the personal details whilst filling forms, submitting your financial information or by corresponding with us by phone, e-mail or otherwise. This includes information voluntarily provided by you when you register to use the Website, subscribe to our services, use any of our services, make payments and when we troubleshoot problems reported by you.
In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website. We may automatically track certain information about you based upon your behaviour on our Website.
If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.
We collect personally identifiable information (email address, name, phone number, credit card / debit card / other payment instrument details, etc.) from you when you set up a free account with us.
Use of Demographic / Profile Data / Your Information
We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.
We identify and use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information.
We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like pin code, age, or income level). We use this data to tailor your experience at our Website, providing you with content that we think you might be interested in and to display content according to your preferences.
Sharing of personal information
We may share personal information with our other corporate entities and affiliates. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt-out.
We may disclose personal information to third parties. This disclosure may be required for us to provide you access to our Services, to comply with our legal obligations, to enforce our User Agreement, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.
Your Personal Information is stored in a manner that reasonably protects it from misuse or loss and unauthorized access, modification or disclosure. When the Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, we may retain information to prevent, investigate, or identify possible wrongdoing in connection with the service or to comply with legal obligations. We may further retain your Personal Information for a variety of reasons, such as to comply with the Company’s legal obligations, resolve disputes, enforce agreements, and as long as necessary to provide services.
Third Party Disclosure
We do not sell, trade, rent, share or otherwise transfer any Personal Information related to you for any purposes to any third party without your prior written consent except where required, or allowed under applicable law, or in connection with any legal proceedings.
You are free to withdraw your consent to provide us with abovementioned information at any time while availing the services. However, we reserve the right to not provide any services pursuant to such withdrawal of your consent.
Privacy Statement Update
If you believe that your privacy has been breached, please contact us using the contact information on the Website and provide details of the incident so that we can investigate it. We request that complaints about breaches of privacy be made in writing, so we can be sure about the details of the complaint.
We may link you to websites, including those of our third-party content providers, which have different privacy policies and practices from those disclosed here. We assume no responsibility for the policies or practices of such linked sites, and encourage you to become acquainted with them prior to use.
Governing Law and Jurisdiction
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Dr Prema Paul
Please contact us regarding any questions regarding this statement.
This electronic record is generated by a computer system and does not require any physical or digital signatures.